Support

Write to [email protected]. We answer within two working days, and usually the same day.

It helps a great deal if you say which platform you are on — web, iPhone, iPad or Android — what you expected, and what happened instead. A screenshot is worth several paragraphs.

On iPhone and iPad, open Profile → Report a bug. The report arrives with the app version and device attached, so there is nothing for you to look up.

You can change your details, and delete your account outright, once you are signed in. On iPhone and iPad it is under Profile → Delete account; you confirm by typing the phrase it shows you. Deleting the account removes your projects, tasks and messages from our servers.

If you cannot sign in to do that, email us from the address on the account and we will do it for you.

What we collect, and why, is set out in the privacy policy.

Plans are managed on the account that owns the workspace. For an invoice, a change of plan, a refund, or anything to do with a team licence, email us at [email protected] and a person will pick it up.

The apps can point at a Lapaas server inside your own network instead of ours. Choose Connect to my organisation’s server on first run, or change it later under Settings → Server. If you picked that by mistake, the setup screen has a Back button that returns you to the choice.

Your administrator has the address. Email us if you are the administrator and need the server itself.

Lapaas Projects is made by Lapaas Digital Marketing, Delhi, India.